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Americans increasingly reach for a smartphone when they need to accomplish a variety of online tasks and looking for work is no exception. Americans with relatively low levels of educational attainment tend to lean heavily on their smartphones for online access in general, and this also play out in the ways members of this group utilize their smartphones while looking for employment.
Among Americans who have used a smartphone in some part of a job search, those with higher education levels are more likely to use their phone for basic logistical activities — such as calling a potential employer on the phone or emailing someone about a job. On the other hand, smartphone job seekers who have not attended college are substantially more likely to have used their phone for more advanced tasks, such as filling out an online job application or creating a resume or cover letter.
And more than one-in-three have had trouble entering a large amount of text needed for a job application or had difficulty submitting the files or other supporting documents needed to apply for a job. Despite the importance of digital resources when it comes to looking for work today, a minority of Americans would find it difficult to engage in a variety of digital job-seeking behaviors.
In many cases, Americans who might benefit the most from being able to perform these behaviors effectively — such as those with relatively low levels of educational attainment — are the ones who find them most challenging. Nearly two-thirds of Americans now use social media platforms of some kind, and a substantial number of social media users are utilizing these platforms to look for work — and also to pass along employment tips to their own friend networks. Younger users are especially active at utilizing these platforms for employment-related purposes, but many older users are taking advantage of social media when looking for work as well.
About Pew Research Center Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions.
It is a subsidiary of The Pew Charitable Trusts. Even as digital job seeking skills have become increasingly important, a minority of Americans would find it challenging to engage in tasks such as creating a professional resume, using email to contact potential employers, or filling out a job application online Despite the importance of digital resources when it comes to looking for work today, a minority of Americans would find it difficult to engage in a variety of digital job-seeking behaviors.
Employment Resources For Older Job Seekers | HuffPost
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